A day in the life… John- Admin Supervisor

What a crazy year 2020 has become! Sometimes I think we’re living in the twilight zone! Like lots of people I have had to overcome lots of personal challenges, working from home being just one.

Our organisation is full of resourceful, hardworking and inventive people. The Business Support Team is a key part of that. While we have moved away from client face to face contact, we are still working behind the scenes, supporting staff, volunteers and clients.

7 am

Mornings are my absolute worst time of the day.

9am

12pm

By now I’m absolutely starving. The positive thing about working from home is that my travel time is greatly reduced. I used to spend somewhere near 15 hours a week getting from office to office, so I am more efficient now. I no longer spend loads of money on coffee and chocolate brownies getting to Trafford!

2pm

Afternoons are when we have our team hangout. I like to organise these twice weekly and try to keep them informal. Initially using video conferencing was weird but I think we have all adapted to it now. I think the loss of informal conversations has been the most difficult thing for me so the virtual coffee breaks are a good way of catching up with people from other teams.

4pm

5pm

No more checking the inbox! I think it’s really important to stop working and to remember we have personal lives.

6pm

I try to keep busy in the evenings! I am a student at the Alliance Francaise and City Lit in French, now going up to Higher 1 after nearly 2 years. We have a weekly conversation Zoom too which is always a great laugh. I wouldn’t say that I am much better now, but my confidence has improved and it’s a real brain work-out. Although I hate quizzes, I have helped set up a monthly social via Zoom which has kept our community together.

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Hayley Wright

Hayley Wright

12 Followers

Comms and Engagement Manager at Citizens Advice SORT Group